{"id":6647,"date":"2025-03-10T17:03:08","date_gmt":"2025-03-10T16:03:08","guid":{"rendered":"https:\/\/biorower.com\/return-policy\/"},"modified":"2026-10-26T09:37:14","modified_gmt":"2026-10-26T08:37:14","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/biorower.com\/fr\/return-policy\/","title":{"rendered":"Politique de retour"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6647\" class=\"elementor elementor-6647 elementor-3694\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3cfc0cb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3cfc0cb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e80bf60\" data-id=\"e80bf60\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e578ec6 elementor-widget elementor-widget-heading\" data-id=\"e578ec6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Politique de retour<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6ff470c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6ff470c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5101f9b\" data-id=\"5101f9b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0d58626 elementor-widget elementor-widget-text-editor\" data-id=\"0d58626\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>En tant que consommateur, vous disposez d&rsquo;un droit l\u00e9gal de r\u00e9tractation de <strong>14 jours<\/strong> \u00e0 compter de la r\u00e9ception de la marchandise. Vous trouverez tous les d\u00e9tails juridiques dans nos <a href=\"https:\/\/biorower.com\/fr\/power-of-revocation\/\">informations sur le droit de r\u00e9tractation<\/a>. Nous vous expliquons ici comment se d\u00e9roule concr\u00e8tement un retour.<\/p>\n<p>L&rsquo;essentiel en bref :<\/p>\n<ul>\n<li>Veuillez conserver la caisse d&rsquo;exp\u00e9dition d&rsquo;origine et le mat\u00e9riel d&#8217;emballage jusqu&rsquo;\u00e0 l&rsquo;expiration du d\u00e9lai de r\u00e9tractation.<\/li>\n<li>Essayez votre BIOROWER comme vous le feriez en magasin. Vous n&rsquo;\u00eates responsable d&rsquo;une d\u00e9pr\u00e9ciation que si elle r\u00e9sulte d&rsquo;une utilisation allant au-del\u00e0.<\/li>\n<li>Les appareils fabriqu\u00e9s sur mesure (par exemple, couleurs sp\u00e9ciales ou fabrications techniques sur mesure) sont exclus du droit de r\u00e9tractation.<\/li>\n<\/ul>\n<p>Comment retourner votre BIOROWER :<\/p>\n<ol>\n<li>Dans les 14 jours suivant la r\u00e9ception, informez-nous que vous vous r\u00e9tractez du contrat, par e-mail \u00e0 info@biorower.com ou par lettre adress\u00e9e \u00e0 BIOROWER GmbH, Petritschgasse 6\/2\/2, 1210 Vienne, Autriche. Nous vous communiquerons l&rsquo;adresse de retour et vous aiderons si n\u00e9cessaire \u00e0 r\u00e9emballer l&rsquo;appareil par t\u00e9l\u00e9phone ou par appel vid\u00e9o.<\/li>\n<li>Emballez votre BIOROWER dans la caisse d&rsquo;exp\u00e9dition d&rsquo;origine et renvoyez-le dans les 14 jours suivant votre notification.<\/li>\n<li>Vous pouvez faire appel \u00e0 un transporteur de votre choix ou nous charger d&rsquo;organiser l&rsquo;enl\u00e8vement. Les frais de retour sont \u00e0 votre charge ; si nous organisons l&rsquo;enl\u00e8vement, nous les d\u00e9duisons du montant rembours\u00e9.<\/li>\n<li>Nous vous remboursons le prix d&rsquo;achat, y compris les frais de livraison standard, au plus tard 14 jours apr\u00e8s r\u00e9ception de votre r\u00e9tractation, en utilisant le m\u00eame moyen de paiement que celui que vous avez utilis\u00e9. Nous pouvons diff\u00e9rer le remboursement jusqu&rsquo;\u00e0 ce que la marchandise nous soit parvenue ou que vous ayez apport\u00e9 la preuve de son renvoi.<\/li>\n<\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Politique de retour Les faits importants d&rsquo;abord : Si vous n&rsquo;\u00eates pas s\u00fbr de vouloir conserver votre Biorower : Gardez la caisse Conservez le mat\u00e9riel d&#8217;emballage Si vous avez command\u00e9 un Biorower avec des options personnalis\u00e9es (par exemple, une couleur de corps principale personnalis\u00e9e ou des personnalisations), nous d\u00e9cidons au cas par cas si nous [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"Comment fonctionne un retour chez BIOROWER : le droit de r\u00e9tractation l\u00e9gal de 14 jours pour les consommateurs, expliqu\u00e9 \u00e9tape par \u00e9tape.","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-6647","page","type-page","status-publish","hentry"],"br_translations":{"en":3694,"de":3700,"fr":6647,"es":7315,"zh-hans":7902,"it":7885},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v28.8) - 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